Shipping Policy

Last Updated: 9/26/25

Order Processing

• Orders are typically processed within 2–3 business days (excluding weekends and holidays).
  
  

• During peak times (e.g., product launches, holidays), processing may take longer.
  
  

Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.
  
  

• Estimated delivery times are provided by the carrier and are not guaranteed.
  
  

• We do not control delays caused by carriers, weather, or customs.
  
  

Shipment Confirmation & Tracking

• You will receive a shipping confirmation email once your order has shipped, which will include your tracking number(s).
  
  

Risk of Loss

• Once an order is marked delivered by the carrier, Vaulted Cards is not responsible for lost or stolen packages.
  
  

• For high-value orders, we may require signature confirmation upon delivery.
  
  

Domestic Shipping

• We currently ship to addresses within the United States.
  
  

• Orders cannot be shipped to P.O. Boxes for high-value items.
  
  

International Shipping 

• International shipping options may be offered at checkout.
  
  

• Customers are responsible for any customs duties, taxes, or import fees.
  
  

• Transit times may vary due to customs clearance.
  
  

Damaged or Incorrect Orders

• If your order arrives damaged or incorrect, contact us at vaultedcardsshenco@gmail.com within 48 hours of delivery with photos of the package and items.
  
  

• We will work with you to provide either a replacement (if available) or store credit.
  
  

Contact Us

For questions about your shipment, reach out to us via email at:

📧 vaultedcardsshenco@gmail.com