Refund policy

All Sales Final

• All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

• Please review your order carefully before completing checkout.

 

Damaged or Incorrect Items

• If an item arrives damaged or if you receive the wrong product, you must notify us within 48 hours of delivery.

• In such cases, we will work with you to provide either a replacement (if available) or store credit.

 

Sealed Products & Singles

• Sealed trading card products (e.g., boxes, packs, tins) cannot be returned once purchased.

• Trading card singles are final sale and cannot be returned or exchanged under any circumstances.

 

Customer Support

• If you have any issues with your order, please contact us via email at vaultedcardsshenco@gmail.com

• We aim to respond within 1 business day.